Every septic call answered, day or night
A septic backup does not wait for business hours, and neither does the homeowner. The LA&M Front Desk answers for you while you are on a pump job: it takes the address and what is happening, flags backups, books pumping and inspections, and sends you a recap. Try it below on a sample septic company.
On the call, say “demo for septic.” It plays the front desk for a made-up septic company so you can hear what your customers would hear. $297/month with your active website, or $397/month with a website included. Just need a website? $97/month. See the plans
Chat with a sample septic company
Type the way your customers do, or tap a question. Ask for service to see the alert you would get.
Sample Septic Service is a made-up company. Your front desk answers with your own business name, services, hours, and service area, and only the prices you approve. Nothing you type here is sent anywhere.
What it handles for septic service companies
- Backups and slow drains flagged urgent with the address and details
- Pumping, inspections, and real estate inspections booked into your calendar
- Tank size and last-pumped details collected before you call back
- Prices quoted only if you approve them in writing
- A text and email recap of every call and chat
It is built your way: you choose what it asks, which jobs it books or turns away, what counts as urgent, and what it never says, and you can add or drop anything later. It answers in your business name with your services, hours, and service area, says it is an automated assistant if a caller asks, and never promises arrival times or prices you have not approved. Everything the front desk does
Pick the plan that fits
Month to month. Cancel anytime by email.
Front Desk
- Answers calls 24/7 in your business name
- Replies to texts, website chat, and inquiry emails
- Books jobs and estimates on your calendar
- Urgent calls alert you right away or ring your cell
- A text and email recap of every conversation
- Missed-call text-back (after carrier registration)
- You keep your number and your website
- Needs your active website: chat runs on it, and carriers require its privacy and terms pages before texting
Front Desk + Website
- Everything in the Front Desk plan
- A website of up to 5 pages with your services, service area, and hours
- Click-to-call button that rings your front desk, plus a contact form
- The privacy and terms pages carriers require before you can text customers
- Hosting and basic updates included
- The domain is registered in your name
Website
- A website of up to 5 pages, with no build fee
- Click-to-call button and a contact form that sends requests to you
- Privacy and terms pages
- Hosting and basic updates included
- The domain is registered in your name
- Add the front desk anytime (it becomes the $397 plan)
Both Front Desk plans include the automated answering. Phone and text usage is usually $5 to $50 a month, paid from a small prepaid balance on your card. Usage only rises when more calls and texts come in. The Website plan has no usage charges. Checkout is secure through Stripe, and your account is set up as soon as you pay. Questions first? Ask us or call (605) 600-7292.
Front Desk + Advertising
Bring in new customers and answer every one of them, all on one monthly bill. Pick a ready-made lead generation bundle, or have us build a custom plan around your full advertising budget.
Front Desk + Website + Search Ads
$397 covers your automated front desk and website. The other $2,103 a month goes entirely to your Google search ad campaign: the ads themselves and managing them. No separate management fee.
- Everything in Front Desk + Website
- Google search ads in your service area, for the services you want more of
- Calls from the ads that you cannot pick up are answered by your automated front desk
- Campaign setup, ad writing, and ongoing management included
Front Desk + Website + Search & Meta Ads
$397 covers your automated front desk and website. The other $4,603 a month goes entirely to your Google search and Facebook and Instagram ad campaigns: the ads themselves and managing them, split between the two in your marketing plan. No separate management fee.
- Everything in Front Desk + Website
- Google search ads and Facebook and Instagram ads, run together
- The split between search and social is set in your marketing plan and adjusted as results come in
- Campaign setup, ad creation, and ongoing management included
Custom Media Plan + Front Desk
Tell us your overall advertising budget. Your front desk (and a website, if you need one) comes first, and the rest goes to a managed media plan across the channels that fit your goals. No separate management fee.
- Your automated front desk, plus a website if you need one
- A media plan built from your total ad budget: search, social, streaming TV, display, geofencing, and local radio where available
- Your whole budget and every channel managed in one place, on one monthly bill
- Monthly reporting on what each channel did
The two lead generation bundles are billed monthly with a 3-month minimum, and you agree to our terms at checkout. Custom plans are quoted after a free planning call, and their terms are set in your written plan. Ads start after we set up your ad accounts and you approve the ads. Ad platforms set their own rules, and no one can guarantee results from advertising. Questions? Call (605) 600-7292.
Questions from septic service companies
What happens when someone calls with a backup at night?
Can it book pumping and inspections?
Does it work for a one-truck operation?
What does it cost?
Can I choose what it says and does?
What if I do not have a website?
Can I get just a website?
Does it answer texts, website chat, and email too?
Do I need a website?
Do I have to change my phone number?
Can it quote prices?
Will callers know it is automated?
Can I cancel?
- Automated front desk for plumbers
- Automated front desk for heating and air companies
- Automated front desk for electricians
- Automated front desk for garage door companies
- Automated front desk for roofing companies
- Automated front desk for contractors and remodelers
- Automated front desk for landscaping and lawn care companies
- Automated front desk for tree service companies
- Automated front desk for pest control companies
- Automated front desk for water damage restoration companies
- All service businesses
Tell us about your business.
Tell us your trade and whether you already have a website. We reply within one business day with next steps.